You may return new, unopened items, in original packaging within 30 days of delivery for a full refund of the returned product, less any actual shipping fees. Return shipping fees will be deducted from your refund if you used our return service. We are unable to accept returns of product in which boxes have been opened or are missing.
Please allow up to 7 business days for us to process your refund and a few extra days for it to show up on your credit card statement.
If you need to return an item, please contact us with your order number and product details.
UniSafe Inc. reserves the right to refuse returns on damaged, used, opened, or non-resellable items.
75 Carlough Rd., Unit B
Bohemia, NY 11716
Incorrect, Damaged Items, or Missing Items
Unfortunately, it happens from time to time. If any item is incorrect, damaged or missing, we will do everything in our power to make it right!
- Please notify us within 14 days of your order date if you have not received your order. Any later and we may not be able to file a loss claim with the carrier on your behalf.
Please note any damage clearly on the delivery receipt before signing.
Contact us after receiving the package if it is incorrect, damaged, or missing any items.
Keep the damaged packaging/product, we may ask you to take photos of it.
Return to Sender or Refused Deliveries
For any shipment where the order has been refused or returned and Unisafe Inc. is not at fault, the order will be refunded minus the cost incurred by shipping the product.
Due to the uncertainties of the global supply chain and global health conditions, UniSafe reserves the right to cancel the order at any time without being held liable for any damages or losses.
Products that are in stock in our warehouse are not eligible for cancellation once they have been processed.